Another Windows 10 security patch causing major printing issues 

Microsoft released a Windows emergency fix (KB5005565) on 24th September, which aims to deal with the “PrintNightmare” vulnerability related to the Windows Printing Service (which is used to connect the Windows and the printer hardware). Unfortunately, this patch is reported crashing network printers, USB devices and Bluetooth device connectivity. Microsoft is aware of the problemContinue reading “Another Windows 10 security patch causing major printing issues “

CS Mobile Update

We’ve an update on the Red CS Mobile iOS app. If you receive the following message when you launch the app. Please get in touch with our customer service hotline for the manual update procedure.

CSX Release Note 1.8.2

我們將會於日內推出 CSX 1.8.2 ,是次新版本將為你的診所帶來下列新的功能: 優化多位醫生照顧同一位病人時,列印病歷的顯示排序 #2452 排隊/等候: 修正在排隊或預約界面上拖拽紀錄的問題 #2493/2475/2491 賬單 修正開立賬單時未能正確顯示賬戶及收費項目問題 #2516/2581/2557/575/1845 修正開立賬單時未能修改診斷問題 #2557 Drug 修正入貨紀錄錯誤顯示數量及未能進行轉貨問題 #2559/2473 修正入貨時未能更新供應商資料問題 #2559 修正藥庫報表總成本顯示問題 #567/2078 Patient Medical Record 修正病歷中,圖片/文件翻頁問題 #2089 修正診症紀錄捷徑顯示問題 #2075 修正病歷中,信件列印格式問題 #2517/2604 修正無法使用或新建套裝藥的問題 #2364 修正列印藥物標籤問題 #1814/2489/2074 Report 修正匯出不活躍病人列表時的問題 #1976 修正醫生自訂時段詳細交易報告中,未能正常顯示交易紀錄問題 #2580 修正數字未能正確以數值方式匯出至Excel問題 #2591

Change of the Service Terms

IMPORTANT NOTICE: Effective 1 Sept 2021, to adhere to the good tradition of providing ‘holistic total solution’ support for our customers, Softlink support team shall NOT provide service support on any hardware or application that is OUTSIDE Clinic Solution and not procured through Softlink. We have received overwhelming servicing requests in past few months andContinue reading “Change of the Service Terms”

Windows 10 security patch causing major printing issues

Microsoft released a Windows emergency fix (KB5004945) on 6th July, which aims to deal with the “PrintNightmare” vulnerability related to the Windows Printing Service (which is used to connect the Windows and the printer hardware). Unfortunately, this patch is reported crashing printers from companies like Zebra.Microsoft is aware of the problem and provided a manualContinue reading “Windows 10 security patch causing major printing issues”