Category Archives: Announcement

支援熱線服務受阻 (22/2/2023)

於二月二十二日下午二時至六時期間，因電訊服務供應商發生事故，導致部分客戶未能聯絡本公司支援熱線。本公司已去信責成有關供應商，避免再發生同類形事故。本公司亦對部分客戶造成不便致歉。 On the 22nd of February, between 2:00 pm and 6:00 pm, some customers were unable to contact the company’s support hotline due to an accident with the telecommunications service provider. The company has written to the relevant suppliers to avoid similar accidents from happening again. The company also apologizes for the inconvenience caused toContinue reading “支援熱線服務受阻 (22/2/2023)”

Changes to the Legacy ClinicSolution Product (CS4/CS5/CS6)

Please note that the following change is applicable to customers using ClinicSolution 4, 5 and 6 only. After reviewing the impact caused by the pandemic, we will further streamline our service portfolio, which means we will implement some crucial changes to your subscription to our ClinicSolution product. Effective from 8 April 2022 (CS4/5) / 30Continue reading “Changes to the Legacy ClinicSolution Product (CS4/CS5/CS6)”

Another Windows 10 security patch causing major printing issues 

Microsoft released a Windows emergency fix (KB5005565) on 24th September, which aims to deal with the “PrintNightmare” vulnerability related to the Windows Printing Service (which is used to connect the Windows and the printer hardware). Unfortunately, this patch is reported crashing network printers, USB devices and Bluetooth device connectivity. Microsoft is aware of the problemContinue reading “Another Windows 10 security patch causing major printing issues “

Windows 10 security patch causing major printing issues

Microsoft released a Windows emergency fix (KB5004945) on 6th July, which aims to deal with the “PrintNightmare” vulnerability related to the Windows Printing Service (which is used to connect the Windows and the printer hardware). Unfortunately, this patch is reported crashing printers from companies like Zebra.Microsoft is aware of the problem and provided a manualContinue reading “Windows 10 security patch causing major printing issues”